# Terms of Service for PetBizSuite (Powered by WatsonCRM)
Effective Date: August 1, 2022 Last Updated: May 28, 2025
Welcome to Pet Biz Suite (powered by WatsonCRM)! Pet Biz Suite is a customized version of WatsonCRM, preloaded with pet-specific content, templates, and tools designed to support businesses in the pet industry. By accessing or using Pet Biz Suite, you agree to the following Terms of Service.
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## 1. Acceptance of Terms By accessing, registering for, or using WatsonCRM, you confirm that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with these terms, you must cease using the platform.
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## 2. Description of Services
Pet Biz Suite is a business management platform tailored for pet-related businesses, powered by WatsonCRM. It includes preloaded industry-specific content such as:- Email templates for pet service promotions.- Marketing workflows for pet grooming, daycare, training, and other services.- Pre-designed forms and contracts specific to the pet industry.- Automation tools to streamline communication with pet owners.
This preloaded content is fully customizable to meet the unique needs of your business. In addition to these tools, Pet Biz Suite provides all the features of WatsonCRM, including secure data management, analytics, and customer relationship management (CRM) tools.
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## 3. User Agreement
### 3.1 Ownership of DataYou retain full ownership of any data, content, or information you upload to WatsonCRM (the "User Data"). By using our platform, you grant us a limited, non-exclusive license to process your data solely for the purpose of delivering the agreed services.
### 3.2 Data Privacy and SecurityWe are committed to protecting your data. Your User Data will not be shared, sold, or distributed to third parties without your explicit consent, except as required by law. Please review our [Privacy Policy](#) for full details on how we handle data.
### 3.3 Compliance with LawsBy using WatsonCRM, you agree to comply with all applicable laws and regulations, including but not limited to data protection laws such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), where applicable.
### 3.4 Prohibited ActivitiesYou agree not to:- Use WatsonCRM for any unlawful purpose.- Upload or transmit any harmful, infringing, or illegal content.- Attempt to gain unauthorized access to our systems or other users' data.
### 3.5 Termination of AccessWe reserve the right to suspend or terminate your access to the platform if you violate these terms or engage in prohibited activities.
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## 4. Privacy PolicyOur [Privacy Policy](#) is incorporated by reference into this Agreement. It explains how we collect, store, and protect your data. By using WatsonCRM, you consent to our data practices.
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## 5. Payment TermsIf you subscribe to our paid services, you agree to provide accurate billing information and to pay all applicable fees. All payments are non-refundable unless stated otherwise in a separate agreement.
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## 6. Limitation of LiabilityTo the fullest extent permitted by law, WatsonCRM will not be liable for any indirect, incidental, or consequential damages arising from your use of the platform. Our total liability is limited to the amount you paid for the service in the 12 months preceding the claim.
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## 7. Intellectual PropertyAll content, logos, and trademarks on the platform are the property of WatsonCRM or its licensors. You may not use or reproduce these materials without prior written permission.
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## 8. Modifications to the AgreementWe may update these Terms of Service from time to time. You will be notified of significant changes via email or within the platform. Continued use of the platform constitutes your acceptance of the updated terms.
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## 9. Governing LawThese Terms of Service are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of laws principles. You agree that any disputes arising out of or relating to these Terms of Service, the platform, or the services provided will be subject to the exclusive jurisdiction of the state and federal courts located in Waco, Texas. You hereby consent to the personal jurisdiction of such courts.
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## 10. Contact InformationIf you have any questions or concerns about these Terms of Service, please contact us at:
WatsonCRM Support Email: [email protected] Phone: (844) 730-1177
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By using WatsonCRM, you agree to these Terms of Service. Thank you for trusting us with your business needs!